At NXT Gen Scales LLC (“Company”, “we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our services.

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1. Information We Collect

We may collect the following categories of personal information:

• Personal Identifiers: such as your name, email address, phone number, or mailing address.

• Business Information: such as company name, industry, and related business details.

• Payment Information: billing address and payment details (collected via secure third-party providers).

• Usage Data: including browser type, IP address, access times, pages viewed, and links clicked.

• Cookies and Tracking Technologies: to enhance user experience and improve performance.

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2. How We Use Your Information

We use your information to:

• Provide and manage our services

• Process payments and transactions

• Communicate with you, including support or marketing messages

• Improve and personalize user experience

• Comply with legal obligations

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3. Sharing Your Information

We may share your information with:

• Service Providers: trusted partners who assist with hosting, analytics, billing, and communications.

• Legal Authorities: when required by law or to protect our rights and safety.

• Business Transfers: in connection with a merger, acquisition, or sale of assets.

We never sell your personal information.

3a. SMS Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

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4. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access and request a copy of your data

• Request correction or deletion of your information

• Opt out of marketing communications

• Limit or object to certain data uses

To exercise these rights, contact us at [email protected]

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5. Data Security

We implement appropriate technical and organizational safeguards to protect your data. However, no method of transmission or storage is 100% secure. Use of our services is at your own risk.

5a. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, we securely delete or anonymize it.

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6. Cookies and Tracking

We use cookies to analyze traffic and personalize content. You can control cookie settings through your browser.

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7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

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8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect data from children.

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9. International Users

If you are accessing our services from outside the United States, your data may be transferred to and processed in the U.S. or other countries.

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10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the “Effective Date” above and, where appropriate, by other means.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, you may contact us at:

NXT Gen Scales LLC

Email: [email protected]